Journal
JOURNAL OF NURSING CARE QUALITY
Volume 20, Issue 1, Pages 43-53Publisher
LIPPINCOTT WILLIAMS & WILKINS
DOI: 10.1097/00001786-200501000-00008
Keywords
childrens hospitals; family-centered care; parent's perspective; parent satisftiction; pediatric care
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Parents and professional caregivers, although united in their shared goal of returning a sick child to health, do not always view the caregiving situation from the same frame of reference. This article describes the perspectives of more than 50,000 parents whose child experienced a hospitalization. It outlines the greatest opportunities for improving the pediatric inpatient experience from the parent's perspective. In addition, practical tips and strategies for planning improvements in care from the patient/family perspective are offered.
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