Journal
INTERFACES
Volume 36, Issue 1, Pages 6-25Publisher
INST OPERATIONS RESEARCH MANAGEMENT SCIENCES
DOI: 10.1287/inte.1050.0181
Keywords
manufacturing : performance/productivity; production/scheduling : applications
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In the late 1980s, General Motors Corporation (GM) initiated a long-term project to predict and improve the throughput performance of its production lines to increase productivity throughout its manufacturing operations and provide GM with a strategic competitive advantage. GM quantified throughput performance and focused improvement efforts in the design and operations of its manufacturing systems through coordinated activities in three areas: (1) it developed algorithms for estimating throughput performance, identifying bottlenecks, and optimizing buffer allocation, (2) it installed real-time plant-floor data-collection systems to support the algorithms, and (3) it established common processes for identifying opportunities and implementing performance improvements. Through these activities, GM has increased revenue and saved over $2.1 billion in over 30 vehicle plants and 10 countries.
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