4.6 Article

Organizational citizenship behavior and performance evaluations: Exploring the impact of task interdependence

Journal

JOURNAL OF APPLIED PSYCHOLOGY
Volume 91, Issue 1, Pages 193-201

Publisher

AMER PSYCHOLOGICAL ASSOC/EDUCATIONAL PUBLISHING FOUNDATION
DOI: 10.1037/0021-9010.91.1.193

Keywords

organizational citizenship behavior; task interdependence; performance evaluations

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The influence of task interdependence on the importance attributed to organizational citizenship behavior (OCB) in evaluations of employee performance was investigated in 3 studies. In Study 1, 238 undergraduates were exposed to a task interdependence manipulation and a unit-level performance manipulation and provided citizenship ratings. In Study 2, 148 master of business administration students were exposed to a task interdependence manipulation and then rated the importance of OCB in their evaluations of employee performance. In Study 3, 130 managers rated the task interdependence in their unit of principal responsibility and the importance of OCB in their overall evaluations of employee performance. The results suggest task interdependence may affect the importance attributed to OCB by evaluators. Implications of these results are explored.

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