Journal
INTERNATIONAL JOURNAL OF PRODUCTION RESEARCH
Volume 45, Issue 21, Pages 5135-5156Publisher
TAYLOR & FRANCIS LTD
DOI: 10.1080/00207540600871269
Keywords
just-in-Time; quality management; new product design and development; operations capability; structural equation modelling; invariant analysis
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We propose that a firm's operations capability is manifested through its new product design and development, just-in-time, and quality-management efforts. Moreover, we propose that operations capability, so defined, directly and positively impacts firm performance. Survey data were used to independently calibrate and validate a structural equation model linking operations capability, a second-order construct, to firm performance. Results provide support for the model and demonstrate a positive relationship between operations capability and firm performance.
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