Journal
BUSINESS PROCESS MANAGEMENT JOURNAL
Volume 14, Issue 3, Pages 338-389Publisher
EMERALD GROUP PUBLISHING LTD
DOI: 10.1108/14637150810876670
Keywords
Value chain; Outsourcing; Agile production; Modelling
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Purpose - The purpose of this paper is to study the characteristics of flexible, agile and lean supply chains and establish, by factor analysis, that outsourcing can be a key intervention achieving the triple objective of flexibility, agility and leanness. Design/methodology/approach - The paper is a blend of theoretical framework and practical application and employs structural analysis to draw an interventional roadmap to facilitate value chain outsourcing. Findings - The paper finds that by outsourcing activities processes, organizations can deliver better value to the customer. Originality/value - The paper is of value in identifying the variables for effective value chain outsourcing.
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