3.8 Article

Service-eLearning: educating today's learners for an unscripted future

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EMERALD GROUP PUBLISHING LTD
DOI: 10.1108/19348831011046272

Keywords

Service levels; E-learning; Higher education; Communication technologies

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Purpose - The purpose of this paper is to offer the proposition that by marrying service-learning and eLearning pedagogies, educators can devise innovative pedagogical approaches that respond to the personal characteristics and educational preferences of today's millennial learners. Design/methodology/approach - The paper explores the complementary pedagogical theories of service-learning and eLearning in the context of preparing millennial learners for an increasingly unscripted future. Findings - Research suggests that learners today must be equipped to make knowledge applicable in any setting, to gain the dispositions needed to effectively communicate globally, and to operate within advanced technological systems. Technology is not only a part of what shapes and defines learners' unscripted future; it is likewise essential to education within the context of that unscripted future. When considered in light of the unscripted future faced by millennial learners, service-learning can gain greater relevance when merged with eLearning pedagogy. Originality/value - The paper presents an integrative pedagogy of service-eLearning, offering a discussion of both the theoretical frameworks and practical considerations undergirding this approach.

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