Journal
JOURNAL OF KNOWLEDGE MANAGEMENT
Volume 15, Issue 1, Pages 156-171Publisher
EMERALD GROUP PUBLISHING LTD
DOI: 10.1108/13673271111108756
Keywords
Knowledge management; Organizational performance; Surveys
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Purpose - The purpose of this paper is to evaluate the impact of specific knowledge management resources (i.e. knowledge management enablers and processes) on organizational performance. Design/methodology/approach - The study uses survey data from 189 managers and structural equation modeling to assess the links between specific knowledge management resources and organizational performance. Findings The results show that some knowledge resources (e.g. organizational structure, knowledge application) are directly related to organizational performance while others (e.g technology knowledge conversion). though important preconditions for knowledge management. are not directly related to organizational performance Research limitations/implications - The survey findings were based on a single dataset. so the same observations may not apply to other settings. The survey also did not provide in-depth insight into the key capabilities of individual firms and the circumstances under which some resources are directly related to organizational performance. Practical implications The study provides evidence linking particular knowledge resources to organizational performance. Such insights can help firms better target their investments and enhance the success of their knowledge management initiatives. Originality/value - Prior research often utilizes composite measures when examining the knowledge management-organizational performance link. This bundling of the dimensions of knowledge management allows managers and researchers to focus on main effects but leaves little room for understanding how particular resources relate to organizational performance. This study addresses this gap by assessing the links between specific knowledge management resources and organizational performance. The results show that sortie resources are directly related to organizational performance. while others are not.
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