4.6 Article

Organisational culture's influence on tacit knowledge-sharing behaviour

Journal

JOURNAL OF KNOWLEDGE MANAGEMENT
Volume 15, Issue 3, Pages 462-477

Publisher

EMERALD GROUP PUBLISHING LIMITED
DOI: 10.1108/13673271111137439

Keywords

Knowledge sharing; Tacit knowledge; Organisational culture; Malaysia

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Purpose - This research aimed at investigating the influence of organisational culture types on tacit knowledge sharing behaviour in Malaysian organisations. Design/methodology/approach - Survey data was collected from 362 participants from seven organisations. Multiple regression was used to assess the research model. Findings - The research findings indicate that organisational culture types influence tacit knowledge sharing behaviour and that such influences may be positive or negative depending on the culture type. Research limitations/implications - The study only investigated seven organisations. A larger sample size may be necessary for a study of this nature. Aside from this the ipsative rating scale was not clearly understood by the respondents resulting in scoring errors by some. Practical implications - Knowledge is considered the one and only distinct resource and is crucial for an organisation to sustain its competitive advantage. Determining the organisation's culture type will allow managers to implement, among the myriad knowledge sharing activities, the ones that would be more appropriate and relevant to the organisational culture. Originality/value - Most of the knowledge in organisations is in tacit form. There is a dearth of literature on the influence of organisational culture types on tacit knowledge sharing behaviour Aside from theoretical contributions, the findings of this study have the potential to assist organisations to unlock economic value from knowledge embedded in the minds of its employees.

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