4.2 Article

SERVANT LEADERSHIP AND TEAM PERFORMANCE: THE MEDIATING ROLE OF KNOWLEDGE-SHARING CLIMATE

Journal

SOCIAL BEHAVIOR AND PERSONALITY
Volume 43, Issue 10, Pages 1749-1760

Publisher

SOC PERSONALITY RES INC
DOI: 10.2224/sbp.2015.43.10.1749

Keywords

servant leadership; knowledge-sharing climate; team performance; sales performance; social exchange theory; social learning theory

Funding

  1. Gachon University [GCU-2015-0052]

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We examined servant leadership as a precursor to a knowledge-sharing climate and demonstrated the mediating role of knowledge-sharing climate in the relationship between servant leadership and team performance. Data from 67 teams, comprising 1,884 direct sales representatives of a large cosmetics company in South Korea, were analyzed at the team level. Actual team sales data were obtained from the company 3 months after surveying, and regression analyses and bootstrapping were used to test the hypotheses. The results showed 2 key findings: servant leadership positively affected the knowledge-sharing climate of the team; and knowledge-sharing climate mediated the relationship between servant leadership and team sales performance. Theoretical and practical implications of the findings are discussed.

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