4.4 Article

Share the Gaze: representation of destination image on the Chinese social platform WeChat Moments

Journal

JOURNAL OF TRAVEL & TOURISM MARKETING
Volume 35, Issue 6, Pages 726-739

Publisher

ROUTLEDGE JOURNALS, TAYLOR & FRANCIS LTD
DOI: 10.1080/10548408.2018.1432449

Keywords

Graphic and textual representation; tourism destination image; social media; WeChat Moments; aggregated maps; social semantic networks; tourism marketing; Asia-Pacific

Funding

  1. Sun Yat-Sen University [40000-18821201]
  2. UIUC-SYSU International Joint Laboratory of National Park Research (Zhangjiajie) [1511104-40000-71210136]
  3. Fundamental Research Funds for Central Universities, China [40000-31610122]

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This paper explores photos and texts posted by tourists on the Chinese social media networking site WeChat Moments, which is an important complementary data source when examining the representation of the destination image. The research applies Aggregated Maps and Social Semantic Networks to analyze the graphic and textual image of the tourist destination Zhangjiajie on WeChat Moments, as well as the relationship between the two forms. The findings are: (1) photos construct an image of the destination as a mountain area with natural scenery and artificial landscapes; (2) texts reflected a multilayer image with a core and subset; (3) photos and texts echoed each other and their differences contributed to an interactive interpretation. The similarities and differences between photos and texts stimulate a discussion about the internal logic of representation.

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