Does leadership lessen turnover? The moderated mediation effect of leader-member exchange and perspective taking on public servants

Drawing on motivated information processing theory and social exchange theory, this research investigates the mediating effects of leader-member exchange and moderating impact of perspective taking in the relationship among transformational leadership and turnover intentions of public servants. Using a sample of 385 respondents from different public sectors across Pakistan, we found a negative association of transformational leadership with the turnover intentions, which is further mediated by leader-member exchange. Moreover, perspective taking moderated this mediating relationship. The present research has theoretical and practical implications. In addition, we have discussed some future directions.