Journal
JOURNAL OF INTERACTIVE MARKETING
Volume 42, Issue -, Pages 46-62Publisher
ELSEVIER SCIENCE INC
DOI: 10.1016/j.intmar.2018.01.004
Keywords
Sensitive information; Personally identifiable information (PII); Anonymous information; Self-concept; Private/public self; Consumer privacy; Digital privacy
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Given technological advances, consumers' sensitivity around personal information is shifting, whereby information once considered innocuous, is now considered more sensitive and warrants more protection. This research examines the self-concept and exchange context as a new lens to understand consumer sensitivity to anonymous and personal identifying information exchange. Two studies examine the role of the public and private self in predicting attitudes toward sharing PII and non-PII items, and across different information exchange contexts. Implications for business and policy makers are provided. (C) 2018 Direct Marketing Educational Foundation, Inc. dba Marketing EDGE. All rights reserved.
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