Journal
STRATEGIC ORGANIZATION
Volume 16, Issue 2, Pages 105-140Publisher
SAGE PUBLICATIONS LTD
DOI: 10.1177/1476127017697510
Keywords
big data; China; knowledge-based view; open innovation; resource management
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The advent of big data is fundamentally changing the business landscape. We open the black box' of the firm to explore how firms transform big data in order to create value and why firms differ in their abilities to create value from big data. Grounded in detailed evidence from China, the world's largest digital market, where many firms actively engage in value creation activities from big data, we identify several novel features. We find that it is not the data itself, or individual data scientists, that generate value creation opportunities. Rather, value creation occurs through the process of data management, where managers are able to democratize, contextualize, experiment and execute data insights in a timely manner. We add richness to current theory by developing a conceptual framework of value creation from big data. We also identify avenues for future research and implications for practicing managers.
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