UNDERSTANDING FESTIVAL-GOERS AND THEIR EXPERIENCE AT UK MUSIC FESTIVALS

This article explores the influence of sociodemographic characteristics in determining the perceived importance of attributes of the UK music festival experience to festival-goers. Quantitative data were collected through an online survey using a cluster, snowball sampling technique and 586 respondents completed the survey. Exploratory Factor Analysis (EFA) was used to identify factors of the festival experience, whereas linear regression and structural equation modeling (SEM) revealed the relationship between the sociodemographic characteristics of festival-goers and the resulting experience constructs against the overall evaluated experience. From eight major factors, seven hypotheses were identified. The results revealed the most important factors to the overall experience to be entertainment, added value, and music, whereas the remaining factors did not have a direct impact. Conversely, the sociodemographic characteristics contributing to the dependent constructs were primarily age and gender, followed by education and marital status. The location where festival-goers grew up and their employment status had minimal impact. The practical implications of this study provide the opportunity for festival organizers to direct their strategic management efforts towards the elements of the festival experience that are most important to their targeted or typical festival-goers. This article also addresses a notable gap in the literature by evaluating the importance of specific experience attributes in the context of popular UK music festivals. Moreover, it examines the relationship between sociodemographic characteristics of festival-goers and the importance of experience attributes to the overall UK music festival experience.