Related references
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Summary: Inventory managers are responsible for balancing inventory holding costs and customer service in a periodic review multi-item inventory system. The definition of aggregate service can greatly affect system performance, so careful consideration is necessary. Four heuristics for determining reorder levels were derived and evaluated using simulation and data from a large international reseller, with the most accurate approximation performing best and generating significant savings compared to no service level differentiation.
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Zhen Chen et al.
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