Journal
MAYO CLINIC PROCEEDINGS
Volume 75, Issue 4, Pages 365-368Publisher
MAYO CLINIC PROCEEDINGS
DOI: 10.4065/75.4.365
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Objective: To determine patient satisfaction with telemedicine technology. Subjects and Methods: In this pilot study, 20 generally healthy elderly residents (mean age, 77.3 years) of a Florida retirement community consulted weekly by Electronic House Call with a primary care physician to re cord their vital signs and discuss their condition. At the end of the 8-week study period, they were asked to complete a survey indicating their satisfaction with the telemedicine experience. Results: Eighteen of the 20 participants completed the survey. Eleven respondents (61%) reported they were comfortable using the computer system without assistance. Most (13/18; 72%) believed the computer system correctly recorded vital signs. Almost all (17/18; 94%) reported the computer system did not have a negative impact on their relationship with their primary health care provider, and 11 (61%) thought that the system had a positive effect. Conclusions: The participants in this small pilot study were pleased with the experience they had with telemedicine. Large-scale studies are needed to determine the widespread utility of telemedicine technology.
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