Journal
HUMAN RELATIONS
Volume 53, Issue 8, Pages 1027-1055Publisher
SAGE PUBLICATIONS LTD
DOI: 10.1177/0018726700538001
Keywords
affect; emotion; emotional intelligence; leadership; mood
Categories
Ask authors/readers for more resources
This paper suggests that feelings (moods and emotions) play a central role in the leadership process. More specifically it is proposed that emotional intelligence, the ability to understand and manage moods and emotions in the self and others, contributes to effective leadership in organizations. Four major aspects of emotional intelligence, the appraisal and expression of emotion, the use of emotion to enhance cognitive processes and decision making, knowledge about emotions, and management of emotions, are described. Then, I propose how emotional intelligence contributes to effective leadership by focusing on five essential elements of leader effectiveness: development of collective goals and objectives; instilling in others an appreciation of the importance of work activities; generating and maintaining enthusiasm, confidence, optimism, cooperation,and trust; encouraging flexibility in decision making and change; and establishing and maintaining a meaningful identity for an organization.
Authors
I am an author on this paper
Click your name to claim this paper and add it to your profile.
Reviews
Recommended
No Data Available