Journal
JOURNAL OF BUSINESS RESEARCH
Volume 49, Issue 2, Pages 193-211Publisher
ELSEVIER SCIENCE INC
DOI: 10.1016/S0148-2963(99)00010-7
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This review focuses on the research conducted over the years on the effects of facility-based environmental cues, or atmospherics, on buyer behavior. We review the pertinent literature by constructing a comprehensive table of the empirical studies in this area that focuses on the various findings associated with these investigations. This summary table indicates that atmospheric variables influence a wide variety of consumer evaluations and behaviors. In addition to discussing the findings and contributions of this literature stream, the article concludes by identifying gaps in the literature and suggesting potential future topics for atmospheric related research. (C) 2000 Elsevier Science Inc. All rights reserved.
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