Journal
EDUCATIONAL AND PSYCHOLOGICAL MEASUREMENT
Volume 60, Issue 6, Pages 821-836Publisher
SAGE PUBLICATIONS INC
DOI: 10.1177/00131640021970934
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Response representativeness is more important than response rate in survey research. However, response rate is important if it bears on representativeness. The present meta-analysis explores factors associated with higher response rates in electronic surveys reported in both published and unpublished research. The number of contacts, personalized contacts, and precontacts are the factors most associated with higher response rates in the Web studies that are analyzed.
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