4.5 Article

Cyberloafing at the workplace: gain or drain on work?

Journal

BEHAVIOUR & INFORMATION TECHNOLOGY
Volume 31, Issue 4, Pages 343-353

Publisher

TAYLOR & FRANCIS LTD
DOI: 10.1080/01449290903353054

Keywords

cyberloafing; Internet; gender; work; positive and negative emotion

Funding

  1. National University of Singapore

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This study examined the impact of cyberloafing on employees' emotion and work. We also examined gender differences in employees' perception towards cyberloafing. In general, respondents felt that some form of cyberloafing at work was acceptable. Men were also more likely to report that cyberloafing has a positive impact on work compared to women. As well, our findings suggest that browsing activities have a positive impact on employees' emotion while emailing activities have a negative impact. Results of our study provide useful insights for researchers and managers in understanding employees' attitudes towards cyberloafing, and how cyberloafing can result in gain or drain in employees' work productivity.

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