Resident attitudes in a mature destination: the case of Waikiki

Sustainable tourism cannot be successfully implemented without the involvement of those affected by tourism. Therefore, evaluating residents' altitudes towards tourism and involving them in as many aspects of development is an important step in creating sustainability. This paper summarizes work already done on resident inputs to the planning process and discusses the development and status of Waikiki, in the state of Hawaii, USA as a destination. Waikiki is one of the world's premier resort destinations serving both as a resort and residential area. It currently faces stagnating visitor arrivals and increased revitalization efforts, commonly typified by mature destinations. Recommendations for Waikiki's continued vitality are given based on a survey of Waikiki residents' attitudes towards the redevelopment of their community. Results indicate residents' close affinity towards Waikiki and favorable attitudes towards tourism. It is suggested that revitalization efforts be directed to residents' desire for an improved pedestrian environment and adherence to their revealed preferences. Residents' close attachment to Waikiki infers the need for resident endorsement of revitalization efforts. (C) 2001 Elsevier Science Ltd. All rights reserved.