4.6 Article

Relationships between implementation of TQM, JIT, and TPM and manufacturing performance

Journal

JOURNAL OF OPERATIONS MANAGEMENT
Volume 19, Issue 6, Pages 675-694

Publisher

ELSEVIER SCIENCE BV
DOI: 10.1016/S0272-6963(01)00066-3

Keywords

empirical research; just-in-time; maintenance; quality

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Research on Total Quality Management (TQM), Just-in-Time (JIT) and Total Productive Maintenance (TPM) generally investigates the implementation and impact of these manufacturing programs in isolation. However, many researchers believe and argue conceptually the value of understanding the joint implementation and effect of manufacturing programs. This study investigates the practices of the three programs simultaneously. We find that there is evidence supporting the compatibility of the practices in these programs and that manufacturing performance is associated with the level of implementation of both socially- and technically-oriented practices of the three programs. (C) 2001 Elsevier Science B.V. All rights reserved.

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