Journal
NEW TECHNOLOGY WORK AND EMPLOYMENT
Volume 18, Issue 3, Pages 181-195Publisher
WILEY
DOI: 10.1111/1468-005X.00120
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This article revisits the issue of control and autonomy in telework using interviews with professional, managerial and sales teleworkers in a large Canadian telecommunications company. It finds that the changes in control and autonomy are limited to restructuring of the work schedules and the differences across teleworkers are reproduced.
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