Journal
INTERNATIONAL JOURNAL OF INFORMATION TECHNOLOGY & DECISION MAKING
Volume 3, Issue 1, Pages 61-79Publisher
WORLD SCIENTIFIC PUBL CO PTE LTD
DOI: 10.1142/S0219622004000040
Keywords
data warehousing; e-marketing; retail industry; MIS and organizational performance
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This study investigates the relationship between the implementation of data warehousing and organizational performance in retailing firms. For this research goal, five hypotheses are developed and tested. The paired T-tests and Hotelling's T-square tests are performed on two groups - retailing firms implementing data warehousing and those that do not. The results of analyses show that data warehousing firms achieve better nonfinancial performance, including promotional performance analysis, vendor analysis, customer analysis, and market segmentation analysis, but do not achieve better financial performance, including the year-to-year percent change in sales per employee, return on sales, and year-to-year percent change in sales.
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