4.5 Article

The speed of mouse-click as a measure of anxiety during human-computer interaction

Journal

BEHAVIOUR & INFORMATION TECHNOLOGY
Volume 23, Issue 6, Pages 427-433

Publisher

TAYLOR & FRANCIS LTD
DOI: 10.1080/01449290412331294651

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The monitoring of the human-computer interaction process is one of the essential aspects in the evaluation and enhancement of both task and affective outcome of human-computer interaction. However, although objective measures exist for task outcome, most affective measures are subjective. This study represented an investigation into the speed of mouse-click as a possible measure in human-computer interaction, and was based principally on the suggestions that a relationship exists between stress and motor activities involved in the operation of the fingers. Two groups of 30 subjects were exposed to different sets of human-computer interaction conditions, and the speed of mouse-click and state anxiety were examined. No correlation was found between the speed of mouse-click and state anxiety. However, a significant difference was found in the speed of mouse-click between the groups and the different human-computer interaction situations. The implication of these findings and the possible advantages of using the computer mouse to collect data relating to the computer user's covert state during human-computer interaction are discussed.

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