Stressors and job outcomes in sales: a triphasic model versus a linear-quadratic-interactive model

This exploratory study examines if salespersons' job satisfaction, life satisfaction, performance, and turnover intention exhibit cyclical behaviors with three distinct phases, triphasic, due to increasing levels of role ambiguity, role conflict, job stress, and work-family conflict. This perspective is compared with corresponding linear, quadratic, and interactive relationships. (C) 2003 Elsevier Inc. All rights reserved.