Measurement of the worst practice of decision-making units in the presence of non-discretionary factors and imprecise data

The objective of the present paper is to propose a novel pair of data envelopment analysis (DEA) models for measurement of relative efficiencies of decision-making units (DMUs) in the presence of non-discretionary factors and imprecise data. Compared to traditional DEA, the proposed interval DEA approach measures the efficiency of each DMU relative to the inefficiency frontier, also called the input frontier, and is called the worst relative efficiency or pessimistic efficiency. On the other hand, in traditional DEA, the efficiency of each DMU is measured relative to the efficiency frontier and is called the best relative efficiency or optimistic efficiency. The pair of proposed interval DEA models takes into account the crisp, ordinal, and interval data, as well as non-discretionary factors, simultaneously for measurement of relative efficiencies of DMUs. Two numeric examples will be provided to illustrate the applicability of the interval DEA models. (C) 2011 Elsevier Inc. All rights reserved.