Journal
APPLIED ERGONOMICS
Volume 45, Issue 1, Pages 14-25Publisher
ELSEVIER SCI LTD
DOI: 10.1016/j.apergo.2013.04.023
Keywords
Sociotechnical system; Macroergonomics; Healthcare; Patient safety; SEIPS model; Balanced work system; Patient-centered care; Healthcare team
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Funding
- Clinical and Translational Science Award (CTSA) program
- National Center for Advancing Translational Sciences (NCATS) [9U54TR000021, 1UL1RR025011]
- NCATS through the Vanderbilt Institute for Clinical and Translational Research (VICTR) [2KL2TR000446-06]
- Agency for Healthcare Research and Quality [HS018762]
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Human factors systems approaches are critical for improving healthcare quality and patient safety. The SEIPS (Systems Engineering Initiative for Patient Safety) model of work system and patient safety is a human factors systems approach that has been successfully applied in healthcare research and practice. Several research and practical applications of the SEIPS model are described. Important implications of the SEIPS model for healthcare system and process redesign are highlighted. Principles for redesigning healthcare systems using the SEIPS model are described. Balancing the work system and encouraging the active and adaptive role of workers are key principles for improving healthcare quality and patient safety. (C) 2013 Elsevier Ltd and The Ergonomics Society. All rights reserved.
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