Journal
INFORMATION TECHNOLOGY AND LIBRARIES
Volume 24, Issue 2, Pages 47-56Publisher
AMER LIBRARY ASSOC
DOI: 10.6017/ital.v24i2.3365
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This paper reviews how usability has been defined in the context of the digital library, what methods have been applied and their applicability, and proposes an evaluation model and a suite of instruments for evaluating usability for academic digital libraries. The model examines effectiveness, efficiency, satisfaction, and learnability. It is found that there exists an interlocking relationship among effectiveness, efficiency, and satisfaction. It also examines how learn-ability interacts with these three attributes.
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