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A social interaction model of the effects of emotion regulation on work strain

Journal

ACADEMY OF MANAGEMENT REVIEW
Volume 30, Issue 3, Pages 509-530

Publisher

ACAD MANAGEMENT
DOI: 10.5465/amr.2005.17293692

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Current models of how emotion regulation impacts strain focus on intraindividual processes that operate within the mind and body of the person regulating the emotion. This article presents a social interaction model of how emotion regulation impacts strain based on interpersonal processes. In this model, explanations of how emotion regulation impacts strain are based on the receiver's response to the sender's emotion regulation and display, the form of emotion regulation, and the emotion being regulated.

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