Journal
JOURNAL OF MANAGEMENT
Volume 31, Issue 5, Pages 758-775Publisher
SAGE PUBLICATIONS INC
DOI: 10.1177/0149206305279370
Keywords
strategic human resource management; social networks; multilevel theory; firm performance
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This study provides a theoretical framework illustrating how the internal social structure of the organization can mediate the relationship between high-performance work systems (HPWS) and organizational performance. HPWS positively influence the internal social structure by facilitating bridging network ties, generalized norms of reciprocity, shared mental models, role making, and organizational citizenship behavior. Although HPWS are conceptualized as a system of human resource (HR) practices, each category of HR practices has a differential relationship with the mediating variables. HPWS lead to (a) financial performance via administrative efficiency and (b) sustainable performance via flexibility arising from the coordination and exploitation of knowledge resources.
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