Journal
COMPUTERS & OPERATIONS RESEARCH
Volume 32, Issue 10, Pages 2689-2711Publisher
PERGAMON-ELSEVIER SCIENCE LTD
DOI: 10.1016/j.cor.2004.03.021
Keywords
product form; product image; neural networks; Kansci engineering; grey relational analysis; grey prediction
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This paper presents a new approach to determining the best design combination of product form elements for matching a given product image represented by a word pair. A grey relational analysis (GRA) model is used to examine the relationship between product form elements and product image, thus identifying the most influential elements of product form for a given product image. A grey prediction (GP) model and a neural network (NN) model are used individually and in conjunction with the GRA model, in order to predict and suggest the best form design combination. An experimental study on the form design of mobile phones is conducted to evaluate the performance of these models. Based on expert surveys, the concept of Kansei Engineering is used to extract and evaluate the experimental samples, and a morphological analysis is used to extract form elements from these sample mobile phones. The evaluation result shows that all the NN-based models outperform the GP-based models, suggesting that the NN model should be used to help product designers determine the best combination of form elements for achieving a desirable product image. The GRA model can be incorporated into the NN model to help designers focus on the most influential elements in form design of mobile phones. (c) 2004 Elsevier Ltd. All rights reserved.
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