Journal
JOURNAL OF APPLIED PSYCHOLOGY
Volume 90, Issue 6, Pages 1241-1255Publisher
AMER PSYCHOLOGICAL ASSOC
DOI: 10.1037/0021-9010.90.6.1241
Keywords
organizational citizenship behavior; counterproductive work behavior; meta-analysis; deviant behavior; job performance
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Job performance is increasingly being seen to encompass constructs such as organizational citizenship behavior (OCB) and counterproductive work behavior (CWB). To clarify the OCB-CWB relationship, a meta-analysis was conducted. Results indicate a modest negative relationship (p = -0.32). The relationship strength did not increase appreciably when the target of the behavior (the organization vs. other employees) was the same. Moreover, OCB and CWB exhibited somewhat distinct patterns of relationships with antecedents. The OCB-CWB relationship was moderated by the source of the ratings, the presence of antithetical items, and the type of response options. An employee-centric perspective is proposed whereby both OCB and CWB are perceived as adaptive behavior. Implications for organizations are discussed.
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