4.7 Article

Computer-aided decision for human task allocation with mono- and multi-performance evaluation

Journal

INTERNATIONAL JOURNAL OF PRODUCTION RESEARCH
Volume 43, Issue 21, Pages 4559-4588

Publisher

TAYLOR & FRANCIS LTD
DOI: 10.1080/00207540500124579

Keywords

human resource allocation; performance estimation; Binary Search algorithm

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An efficient Binary Search-based approach used to determine the sets of human resources allowing one to reach, for an enterprise process, a given performance level is presented. It is based on an enterprise process performance methodology integrating human skill influence. In a first step, this approach is compared with algorithms such as Hybrid Taboo-Descent, Simulated Annealing and Knapsack algorithms for different performance points of view (temporal, financial, quality oriented) on limited and large complexity examples. In a second step, this approach is generalized to integrate simultaneously several viewpoints.

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