Journal
INFORMATION & MANAGEMENT
Volume 43, Issue 6, Pages 728-739Publisher
ELSEVIER
DOI: 10.1016/j.im.2006.05.002
Keywords
knowledge management; knowledge management system; information system success; system quality; knowledge or information quality; perceived KMS benefits; user satisfaction; system use
Ask authors/readers for more resources
We proposed and empirically assessed a KMS success model. This was derived through an analysis of current practice of knowledge management and review of IS success literature. Five variables (system quality, knowledge or information quality, perceived KNIS benefits, user satisfaction, and system use) were used as dependent variables in evaluating KNIS success, and their interrelationships were suggested and empirically tested. The results provide an expanded understanding of the factors that measure KNIS success and implications of this work are discussed. (c) 2006 Elsevier B.V. All rights reserved.
Authors
I am an author on this paper
Click your name to claim this paper and add it to your profile.
Reviews
Recommended
No Data Available