Using online nominal group technique to implement knowledge transfer

Presented in this study is an online Nominal Group Technique (NGT) platform for implementing knowledge transfer. A platform was developed to record the experimental experiences of thirteen Information Technology (IT) experts from academia and industry. We found that an online NGT platform could provide formal activities for promoting knowledge transfer in pursuit of consensus at a distance. Internalization of knowledge resulted from the review and rethinking process when applied to solution priorities. The results of this study have implications for users to initiate knowledge transfer at a distance for students conducting a capstone project with industry, for industry/academia research projects, and on industry projects between faculty and industry personnel. The processes of providing knowledge creation, interaction, and internalization were shown to lead to knowledge transfer for consensus building. The implementation efficiency was mainly contributed to by platform recognition, an important outcome when constructing information platforms for transferring knowledge among industry engineers, engineering students, and engineering educators.