Life Cycle Management of Industrial Product-Service Systems

Technical services aim at enhancing the economical and ecological performance of industrial products. To systernatically exploit their potentials for both manufacturers and their industrial customers, products and servicas need to be integrated. Thereby, Life Cycle Management (LCM) provides a promising starting point. On the basis of corresponding methods, important fields of action, regarding the implementation of the resulting industrial Product-Service Systems (PSS) in the investment goods industry, can be identified with respe(.t to customer-oriented PSS planning, integrated PSS development, knowledge based PSS control and life cycle-oriented process management. This article therefore introduces a novel concept for PSS-LCM and describes important elements thereof.