Journal
PSYCHOMETRIKA
Volume 72, Issue 2, Pages 263-268Publisher
SPRINGER
DOI: 10.1007/s11336-006-1560-6
Keywords
social norms; social control; noncompliance
Ask authors/readers for more resources
Bockenholt and van der Heijden's results regarding compliance with insurance regulations-that the enforcement activities of a regulatory agency were relatively unpredictive of compliance-are consistent with findings from other domains (e.g., tax adherence), where personal factors and informal social controls have been shown to play a more significant role. However, the specific form of informal social control investigated in Bockenholt and van der Heijden's study (the perceived approval/disapproval of friends and family) is not the only kind of informal social control that has proven effective in spurring compliance. Descriptive social norms, which involve perceptions not of what others approve but of what others actually do, also influence compliance decisions powerfully. Yet, the role of descriptive social norms in rule adherence is often underappreciated by governed and governors alike. The consequences of this relative lack of recognition are discussed within the arena of compliance with pro-environmental regulations and requests.
Authors
I am an author on this paper
Click your name to claim this paper and add it to your profile.
Reviews
Recommended
No Data Available