4.0 Article

Inpatient satisfaction with nursing care and factors influencing satisfaction in a teaching hospital in China

Journal

JOURNAL OF NURSING CARE QUALITY
Volume 22, Issue 3, Pages 266-271

Publisher

LIPPINCOTT WILLIAMS & WILKINS
DOI: 10.1097/01.NCQ.0000277785.52428.a5

Keywords

patient satisfaction; quality of care; satisfaction with nursing care

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This study examined inpatient satisfaction with nursing care in a teaching hospital in China., Patient satisfaction with nursing care was assessed by a self-designed questionnaire administered to 320 inpatients selected by a convenience sampling method. The patients had a relatively high level of satisfaction with nursing care. Patients' age, educational background, occupation, methods of payment, and hospital wards were main factors influencing their satisfaction with nursing care. The study provides a new tool for measuring patient satisfaction with nursing care in China.

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