Exploring the role of transportation in fostering social exclusion: The use of GIS to support qualitative data

Travel behavior data collection methodologies have not captured the why of demand nor unsatisfied demand. This has left a gap in the development of methodology that can adequately address the role that transport plays in fostering social exclusion. This paper presents one innovative technique that utilizes GIS to organize and analyze data taken from focus groups and the self-mapping of individual space. Implications for transportation planning include redefining how networks are conceived to include not just road and bus networks, but also the spatio-temporal networks constructed by low-income people as they organize their activities.