4.0 Article

Crew Resource Management Improved Perception of Patient Safety in the Operating Room

Journal

AMERICAN JOURNAL OF MEDICAL QUALITY
Volume 25, Issue 1, Pages 60-63

Publisher

SAGE PUBLICATIONS INC
DOI: 10.1177/1062860609351236

Keywords

communication; crew resource management; health care quality improvement; surgery; team

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To improve safety in the operating theater, a company of aviation pilots was employed to guide implementation of preprocedural briefings. A 5-point Likert scale survey that assessed the attitudes of operating room personnel toward patient safety was distributed before and 6 months following implementation of the briefings. Using Mann-Whitney analysis, the survey showed a significant (P < .05) improvement in 2 questions (of 13) involving reporting error and 2 questions (of 11) involving patient safety climate. When analyzed by occupation, there were no significant changes for faculty physicians; for resident physicians, there was a significant improvement in 1 question (of 13) regarding error reporting. For nurses, there were significant improvements in 3 questions (of 4) involving teamwork, 1 question (of 13) involving reporting error, and 3 questions (of 11) regarding patient safety climate. These results suggest that aviation-based crew resource management initiatives lead to an improved perception of patient safety, which was largely demonstrated by nursing personnel.

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