COMBINED EFFECTS OF ORGANIZATIONAL AND PROFESSIONAL IDENTIFICATION ON THE RECIPROCITY DYNAMIC FOR PROFESSIONAL EMPLOYEES

We consider when professional employees reciprocate perceived organizational treatment. In a large sample of physician employees, the association between perceived organizational support (POS) and employee work performance was (1) most positive when organizational identification was high and professional identification was low and (2) least positive when organizational identification was low and professional identification was high. We also found that the association between perceived psychological contract violation (PPCV) and employee work performance was (1) most negative when organizational identification was low and professional identification was high and (2) least negative when organizational identification was high and professional identification was low.