Journal
INQUIRY-THE JOURNAL OF HEALTH CARE ORGANIZATION PROVISION AND FINANCING
Volume 52, Issue -, Pages 1-8Publisher
SAGE PUBLICATIONS INC
DOI: 10.1177/0046958015583696
Keywords
cultural competence; health care; survey instrument; instrument validation; scales
Funding
- Cincinnati Children's Hospital, and Farmer School of Business
- Department of Management at Miami University
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This study presents the measurement properties of 5 scales used in the Healthcare Provider Cultural Competence Instrument (HPCCI). The HPCCI measures a health care provider's cultural competence along 5 primary dimensions: (1) awareness/sensitivity, (2) behaviors, (3) patient-centered communication, (4) practice orientation, and (5) self-assessment. Exploratory factor analysis demonstrated that the 5 scales were distinct, and within each scale items loaded as expected. Reliability statistics indicated a high level of internal consistency within each scale. The results indicate that the HPCCI effectively measures the cultural competence of health care providers and can provide useful professional feedback for practitioners and organizations seeking to increase a practitioner's cultural competence.
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