4.4 Article

Using ICTs to create a culture of transparency: E-government and social media as openness and anti-corruption tools for societies

Journal

GOVERNMENT INFORMATION QUARTERLY
Volume 27, Issue 3, Pages 264-271

Publisher

ELSEVIER INC
DOI: 10.1016/j.giq.2010.03.001

Keywords

E-government; Transparency; Social media; ICT

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In recent years, many governments have worked to increase openness and transparency in their actions. Information and communication technologies (ICTs) are seen by many as a cost-effective and convenient means to promote openness and transparency and to reduce corruption. E-government, in particular, has been used in many prominent, comprehensive transparency efforts in a number of nations. While some of these individual efforts have received considerable attention, the issue of whether these ICT-enabled efforts have the potential to create a substantive social change in attitudes toward transparency has not been widely considered. This paper explores the potential impacts of information and ICTs - especially e-government and social media - on cultural attitudes about transparency. (C) 2010 Published by Elsevier Inc.

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