Analysis of people's satisfaction with public transportation in Beijing

This paper developed a method to evaluate the efficiency of urban structure with a focus on public transportation systems Taking Beijing as an example, the factors of the accessibility of public transportation were identified from perspectives of public transportation services, local economics, and road constructions Then, people's satisfaction with public transportation as well as factors of accessibility and people's personal attributes were analyzed with a Multi-level logistic regression model, and the significant factors of the satisfaction were identified It was found that the number of bus stops within the vicinity of 800 m, the accessibility to the main places of the city through one ride by public transportation, as well as people's socio-economic attributes have significantly affected the satisfaction of residents with public transportation services. Based on the results, the urban structure of Beijing in terms of public transportation system was evaluated and proposals were made to improve the transportation environment of Beijing. For example. it was proposed that there should be new bus stops passing the blank areas out of the 800 m service areas of bus stops, bus lines to the main places should be improved, and policy measures should be taken in response to the spatial distribution of residents with different socio-economic features. (C) 2009 Elsevier Ltd All rights reserved