Journal
INFORMATION & MANAGEMENT
Volume 52, Issue 1, Pages 44-60Publisher
ELSEVIER
DOI: 10.1016/j.im.2014.10.002
Keywords
e-Shopping; Technology acceptance model; Trust; Perceived risk; Enjoyment; Social influence
Funding
- Faculty of Management at the Universite de Sherbrooke, Quebec, Canada
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A literature review of consumers' acceptance of e-shopping reveals that trust, perceived risk, enjoyment, and social influence are the concepts most often used to adapt the technology acceptance model to e-shopping. This study presents and discusses measures of these concepts, their interrelationships, and their relationships with the technology acceptance model (TAM) nomological network. An integrated model of e-shopping acceptance including the above-mentioned concepts is elaborated and tested using meta-analytical path analysis. While this integrated TAM contributes significantly to the understanding of e-shopping, the time may have now come to place more emphasis on achieving a better understanding of the techno-marketing antecedents of its components. (C) 2014 Elsevier B.V. All rights reserved.
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