Journal
ADMINISTRATION AND POLICY IN MENTAL HEALTH AND MENTAL HEALTH SERVICES RESEARCH
Volume 40, Issue 2, Pages 69-75Publisher
SPRINGER
DOI: 10.1007/s10488-011-0375-7
Keywords
Staff; Job satisfaction; Burnout; Community mental health
Funding
- NIMH NIH HHS [R24 MH074670] Funding Source: Medline
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Building on two independent studies, we compared burnout and job satisfaction of 66 VA staff and 86 community mental health center staff in the same city. VA staff reported significantly greater job satisfaction and accomplishment, less emotional exhaustion and lower likelihood of leaving their job. Sources of work satisfaction were similar (primarily working with clients, helping/witnessing change). VA staff reported fewer challenges with job-related aspects (e.g. flexibility, pay) but more challenges with administration. Community mental health administrators and policymakers may need to address job-related concerns (e.g. pay) whereas VA administrators may focus on reducing, and helping workers navigate, administrative policies.
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