4.3 Article

Employees' Social Context and Change-Oriented Citizenship: A Meta-Analysis of Leader, Coworker, and Organizational Influences

Journal

GROUP & ORGANIZATION MANAGEMENT
Volume 38, Issue 3, Pages 291-333

Publisher

SAGE PUBLICATIONS INC
DOI: 10.1177/1059601113476736

Keywords

change-oriented citizenship; organizational citizenship behaviors (OCBs); coworker support; organizational support; leader support; meta-analysis

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Change-oriented citizenship depends on support received from employees' social context. Meta-analytic tests based on 131 independent samples and 38,409 employees confirmed positive relationships between leader, coworker, and organizational support and change-oriented citizenship, even after accounting for employees' attitudes and intentions (i.e., job satisfaction, organizational commitment, and intention to quit). Moderator analyses indicated that specific coworker and organizational support had stronger relationships with change-oriented citizenship than generic support. In contrast, specific and generic leader support were equally important predictors of change-oriented citizenship.

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