4.2 Article

Toward a Process-Based Approach of Conceptualizing Change Readiness

Journal

JOURNAL OF APPLIED BEHAVIORAL SCIENCE
Volume 49, Issue 3, Pages 333-360

Publisher

SAGE PUBLICATIONS INC
DOI: 10.1177/0021886313475479

Keywords

organizational change; change readiness; attitudes toward change; commitment to change; openness to change

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Establishing change readiness may be one of the key factors in determining whether a given change intervention will ultimately be successful or not. Unfortunately, there is a good deal of conceptual confusion in the literature surrounding the term, illustrated by the sheer number of terms that are used to capture the construct (e.g., openness, receptivity, commitment, attitudes toward change) and the varying theoretical foundations that have been proposed. To arrive at a more conceptually sound notion of change readiness, the current article advocates moving beyond state-based conceptualizations toward a process model of change readiness. This process model has the advantage of serving as a framework against which to synthesize extant theorizing on change readiness, incorporating the influences of context and environment over time on an individual's cognitive and affective evaluations and subsequent positive and proactive responses to change, and capturing readiness as a recursive and multidimensional process.

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