Journal
PUBLIC MANAGEMENT REVIEW
Volume 16, Issue 4, Pages 527-547Publisher
ROUTLEDGE JOURNALS, TAYLOR & FRANCIS LTD
DOI: 10.1080/14719037.2013.841978
Keywords
quantitative analysis; public policy; street-level bureaucracy; policy implementation; Discretion
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Street-level bureaucrats implementing public policies have a certain degree of autonomy - or discretion - in their work. Following Lipsky, discretion has received wide attention in the policy implementation literature. However, scholars have not developed theoretical frameworks regarding the effects of discretion, which were then tested using large samples. This study therefore develops a theoretical framework regarding two main effects of discretion: client meaningfulness and willingness to implement. The relationships are tested using a survey among 1,300 health care professionals implementing a new policy. The results underscore the importance of discretion. Implications of the findings and a future research agenda is shown.
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